About
Phoenix Training
At Phoenix Training, what sets us apart is our dedication to delivering high-quality, evidence-based training that is not only informative but also transformative.
We believe in creating dynamic learning experiences that inspire and empower individuals to enact meaningful change in their practice and beyond.
With Phoenix Training, you're not just investing in training – you're investing in a journey of growth, exploration, and impact.
Phoenix Training was born from a deep-seated passion and a resolute belief in the power of education to effect positive change in the health and social care sector. As the founder, Sarah embarked on this journey with a clear mission: to share her extensive knowledge, ignite a spark in learners, and drive forward a culture of continuous improvement and excellence in care services.
Having spent over two decades immersed in the health and social care arena, Sarah witnessed first hand the challenges and opportunities within the field. Sarah recognised the critical importance of equipping professionals with the necessary tools and insights to navigate these complexities effectively. Yet, she also saw a gap – a gap where quality training, tailored to the unique needs of individuals and organisations, could make a transformative difference.
Driven by a desire to bridge this gap and make a tangible impact, Sarah founded Phoenix Training. Her vision was simple yet ambitious: to provide accessible, engaging, and high-quality training that not only imparts knowledge but also inspires a genuine desire for personal and professional development. Every course we offer is meticulously crafted to not only impart practical skills but also to instil a passion for continuous learning and improvement.
Through Phoenix Training, Sarah is committed to empowering individuals and organisations to reach their full potential, to create positive change in the health and social care sector, and to ultimately elevate the standard of care services for all.
At Phoenix Training, we're not just about ticking boxes or fulfilling requirements, we're about sparking curiosity, fostering growth mindsets, and nurturing a community of lifelong learners dedicated to delivering exceptional care services.
Our Contracts and Partnerships
Phoenix Training and Consultancy Ltd delivers training and consultancy at a national level, working in partnership with government departments, local authorities, and frontline services. Our work is rooted in trauma-informed and person-centred practice, ensuring that staff feel confident, supported, and equipped to meet the complex demands of their roles.
Current Contracts Include:
Senedd Cymru – security, wellbeing, and trauma-informed communication training for Members and staff, including responding to distressed callers and managing conflict.
Ministry of Justice (HMPPS) – national delivery of trauma informed Managing Violence and Conflict CPD training programme across all Approved Premises in England and Wales.
Devon County Council – delivery of safeguarding adults training across Levels 2, 3, and 4 for the local authority’s workforce, supporting staff in developing confidence and competence in line with the Care Act and national frameworks.
Torbay and Devon Safeguarding Adults Partnership (TDSAP) – provision of safeguarding training for partner organisations across health, social care, voluntary, and community sectors, ensuring a consistent and joined-up approach to safeguarding adults across the region.
Sunderland Public Health – delivery of the Capacity Building Programme, supporting professionals and communities to strengthen public health responses and embed sustainable, trauma-informed approaches.
Hartlepool Borough Council – provision of a Critical Friend Service, offering independent expertise, reflection, and challenge to strengthen safeguarding practice and organisational resilience.
Flourish and other national organisations – specialist consultancy and training development.
Why These Contracts Matter
Each of these partnerships reflects trust in Phoenix to deliver training and consultancy that goes beyond compliance. Whether building public health capacity, acting as a critical friend to local authorities, or training staff in conflict management, our role is to create space for reflection, share practical tools, and embed trauma-informed, person-centred practice.
Our work spans from national government to local community services, but the aim is always the same: to improve staff confidence, organisational culture, and the safety and wellbeing of the people they support.
